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The Employment Standards Act (ESA) applies to workers.
An employee consists of an individual who:
- performs work for an employer for incomes
- supplies services to a company for wages
- gets training from a company, if the skill in which the individual is being trained is an ability used by the employer's staff members
- is a homeworker
- was a worker
Effective March 21, 2024, an employee includes an individual who carries out work during a trial duration for an employer, if the abilities being evaluated during the trial period are skills utilized by the company's workers or could be utilized by employees if there are no other workers. For example, where an employer of a dining establishment asks a job prospect to work a trial shift waiting tables to show their ability to perform the job, even where no employment deal has been made to that prospect, employment the person is a staff member under the ESA.
The ESA does not apply to independent specialists, volunteers or other people who are not covered under the ESA. A specific considered a worker may be entitled to rights such as:
- base pay
- overtime pay
- public holidays
- trip with pay
- notification of termination or termination pay
Under the ESA, companies are not allowed to deal with employees covered by the Act as if they are not staff members. If a company misclassifies an employee in this method, a work requirements officer can release a notification of breach that results in a penalty, a prosecution or both against the employer.
Please note, the ESA supplies minimum standards just. Some employees might have greater rights under a work contract, cumulative contract, the typical law or other legislation.
Discover more about worker rights under the ESA.
How to inform who is an employee
The relationship in between a private and business (or individual) they are working for employment determines whether the person is an employee and entitled to defenses under the ESA. A person may be considered an employee under the ESA when at least some of the following describes the relationship:
- the work the private performs is a crucial part of the organization
- business decides:- what the individual is to do
- just how much the individual will be paid
- where and when the work is carried out

If you're uncertain who is a staff member under the ESA, call the Ministry of Labour, Immigration, Training and Skills Development's Employment Standards Information Centre at:
- 416-326-7160
- toll-free at 1-800-531-5551
TTY 1-866-567-8893
The Information Centre can assist callers in multiple languages. They can give basic info about who is a staff member however can not supply suggestions.
If you're still not sure whether someone is a worker, please speak with a legal representative.
How to inform who is an independent professional
An independent specialist is someone who is in organization on their own. An individual may be considered an independent specialist, and not covered by the ESA, when at least some of the following uses:
- the organization can end the individual's contract for services, but can not discipline the individual
- the individual:- has the chance to earn a profit and has a threat of losing money from the work
- identifies how, when or where the work is performed
- decides whether to subcontract some of the work
Example
Fariah works as a customer support representative for a sales company. She should work Monday to Friday from 9:00 a.m. to 5:00 p.m. in business's office. She utilizes business's telephones and computers. She is paid $25.50 per hour. Her employment agreement does not have an end date, although her employer can fire or discipline her for bad performance. Her employment agreement states that she is an independent specialist therefore she does not get overtime pay, getaway pay or public holiday pay.
Fariah thinks she may in fact be a worker and may be entitled to overtime pay, holiday pay and public vacation pay. She sues with the Ministry of Labour, Immigration, Training and Skills Development.
A work standards officer investigates her claim. The officer takes a look at the relationship between Fariah and the sales service and finds that she is an employee
It does not matter that Fariah signed the employment agreement specifying that she is an independent professional because the truths show she is an employee.
The work standards officer orders the sales service to:
- pay Fariah the overtime pay, getaway pay and public vacation pay that she was entitled to as an employee.
- orders the company to issue wage statements and keep records
Employee or independent contractor: Common misunderstandings
A person might be considered a staff member even if:
- the private and business agree (orally or in composing) that the individual is an independent professional. It is the relationship in between the private and the organization (or individual) that matters, not the label that is given to it
- the person:- charges the balanced sales tax (HST).
- submits invoices to business.
- utilizes their own vehicle for work functions.
Volunteers
Volunteers are not workers under the ESA. However, the fact that somebody is called a "volunteer" does not identify whether that individual is a worker and entitled to the securities of the ESA.
The primary elements that identify whether someone is a volunteer or an employee are how much:
- business (or person) take advantage of the individual's services.
- the specific views the arrangement as being in pursuit of a living.
In family-run services, the question will often be whether the person is providing services in pursuit of a living or in service of the family.
If the person is supplying services to the household, instead of services in pursuit of a living, that person is more likely to be a volunteer.
The fact that no incomes were paid does not necessarily mean that somebody is a volunteer. The fact that there was some type of payment does not always imply somebody is a worker. For instance, an honorarium might have been paid, rather than incomes.
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