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RoyceDing1

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We'll guide you through the claim process.

This guide will ask you a concern and based upon your response reveal you another question or outcome.

Before you start, check if you're eligible for JobSeeker Payment.

2: Do you have a JobSeeker Payment claim in progress?

3: You can track your claim for JobSeeker Payment

You might need to provide supporting files to advance your claim.

We'll let you know the outcome of your claim. We'll send out a message to your myGov Inbox.

If you don't get electronic letters, we'll send you a letter in the mail.

If you think we have actually slipped up you can ask us to evaluate our choice.

We can assist if you remain in financial hardship or need special assistance while we process your claim.

4: employment Are you declaring JobSeeker Payment for yourself?

5: Do you have a Candidate arrangement in location?

To declare on someone else's behalf you need to be authorised.

The individual you're claiming for must choose you to be their Centrelink Correspondence Nominee.

6: Adding a Nominee plan

You need to have a plan in place to claim on someone else's behalf.

The individual you're claiming for will require to start the process. Check out how to include a Nominee arrangement using your online account.

7: Do you want to claim online?

The most convenient method is to declare online.

8: You can claim over the phone

If you can't claim online, call us on the Centrelink Employment Services line.

You don't require to go to a service centre to make a claim. If you're feeling weak, or need to separate yourself in the house, please don't visit our service centres.

9: Do you have a myGov account?

10: Do you have a Centrelink Customer Reference Number (CRN)?

11: Create a myGov account and link Centrelink to declare

To claim a payment you need a myGov account connected to Centrelink. If you don't have a myGov account, it's easy to create one.

To link Centrelink you'll need your Centrelink Customer Reference Number (CRN).

Go to myGov

12: Link Centrelink with your CRN and make your claim

To claim a payment you require Centrelink linked to your myGov account. If you have a CRN you can link Centrelink to your myGov account.

Follow these steps to link to Centrelink and make a claim.

1. In myGov, choose View and link services.
2. Under Link a service find Centrelink and choose Link.
3. Select I have a CRN and follow the prompts to connect Centrelink to your myGov account.
4. Select Centrelink from your linked services.
5. Select Make a claim or view claim status, then Make a claim.
6. Under Job Seekers select Begin.
7. Select Apply for JobSeeker Payment then follow the triggers to finish your claim.

13: Create a myGov account and show who you are to link to Centrelink

To claim a payment you require a Centrelink online account linked to myGov. If you don't have a myGov account, it's easy to create one.

Follow these steps.

1. Go to myGov and select Create an account.
2. Read the Regards to use. If you consent to the terms, select I agree.
3. Enter your e-mail address, then verify this address utilizing a code we email to you. Your myGov account must utilize an unique e-mail address. You can't utilize the same email for another myGov account.
4. Enter your mobile number, if you have one. If you go into a number you'll get a code sent to it each time you check in to your myGov account.
5. Create a password and 3 secret questions and get in responses.
6. You have actually developed your myGov account, select Continue to myGov.

After you show who you are through myGov by going into some details about you, you'll get a CRN. We'll inspect if you already have a CRN or develop one and link Centrelink to your myGov account.

14: Prove who you are to link Centrelink

1. In myGov, select Continue from the Government support for Coronavirus alert.
2. Select I need a CRN.
3. Follow the triggers to enter your identity information.
4. Enter details from your Medicare card.
5. Enter some individual details and we'll check them versus our records.
6. We'll connect Centrelink to your myGov account and you'll then have a Centrelink online account.
7. You'll require identity information from among these documents: - existing Australian passport
- Australian birth certificate
- Australian citizenship certificate
- Australian visa.

You'll likewise need identity information from among these documents:

- Australian chauffeur licence
- ImmiCard released by the Department of Home Affairs
- Australian Citizenship by Descent Certificate.

You can now begin your claim for a payment. Before you can send your claim, you'll need to visit a service centre to finish our identity requirements. You'll require to offer us an appropriate picture identity document as well as any other documents we might ask for.

If you can't prove who you are online to get a CRN, call us on the Centrelink Employment Services Line.

15: How to declare after you produce your myGov account and link to Centrelink

16: Is your myGov account linked to Centrelink?

You require to connect your myGov account to Centrelink to make your claim.

17: Do you have a Centrelink Customer Reference Number (CRN)?

If you do not have one or can't remember your Centrelink Customer Reference Number (CRN), select No.

18: Sign in to myGov and prove who you are to link Centrelink

To declare a payment online, you'll require to do both the following:

- link your Centrelink online account to myGov
- prove your identity to Centrelink.

You can do both of these with a strong Digital Identity.

myGovID is presently the only Digital Identity service provider that offers the strong level Digital Identity required for Centrelink.

Download and use the myGovID app to get a strong level Digital Identity. You'll need to enter your personal information, information from your identity documents and validate your picture.

Learn how to set up the myGovID app on the myGovID site.

Once you have a strong level Digital Identity, follow these steps to link Centrelink and show your identity.

1. Check in to myGov.
2. Select View and link services, then select Centrelink.
3. Give your grant share your information with Centrelink.
4. Select No to Do you have or know your CRN?
5. Select Start in the Digital Identity (Recommended) box.
6. Connect your Digital Identity to myGov.
7. Enter other information about you.

If you can't prove your identity online, call us on the Centrelink Employment Services line.

19: How to declare after linking Centrelink to your myGov

Once your Centrelink online account is linked to myGov, you can use online.

1. Check in to myGov.
2. Select Make a claim or view declare status, then Make a claim.
3. Under Job Seekers choose Get begun.
4. Select Request JobSeeker Payment then follow the triggers to complete your claim.

20: Check in to myGov and make a claim in Centrelink

If your Centrelink online account is connected to myGov, you can apply online.

To do this:

1. Sign in to myGov.
2. Select Make a claim or view declare status, then Make a claim.
3. Under Job Seekers select Start.
4. Select Apply for JobSeeker Payment and follow the triggers to finish your claim.

We'll tell you if you need to do anything else to finish your claim. We might ask you send supporting documents to send your claim.

You can finish these actions up to 13 weeks before your circumstances alter. You can then send your claim 2 week before your scenarios alter. We'll contact you to remind you to do this.

21: Sign in to myGov and link to Centrelink with your CRN to declare

To declare a payment you require a Centrelink online account linked to myGov. When you have a CRN we can produce a Centrelink online represent you and link it to your myGov.

Follow these steps:

1. Sign in to myGov.
2. Select View and link services, then select Centrelink.
3. Select I have a CRN and follow the triggers to link Centrelink to your myGov account.
4. Select Centrelink from your connected services.
5. Select Make a claim or view declare status, then Make a claim.
6. Under Job Seekers choose Begin.
7. Select Make An Application For JobSeeker Payment and follow the prompts to complete your claim.

We'll tell you if you require to do anything else to finish your claim. We might ask you for supporting files to submit your claim.

22: After you declare by phone

We'll contact you if we require more information.

We'll send you a letter to let you know your claim outcome. If your claim succeeds, we'll let you understand:

- when you'll get your first payment
- just how much you'll get.

23: After you declare online

After you submit your claim online, you'll get an invoice telling you:

- the ID variety of your claim
- the date we approximate your claim will be complete.

If your Centrelink online account is connected to myGov, check in now to track your claim online.

Check in to myGov

You can likewise use the Express Plus Centrelink mobile app.

If you do not concur with our decision call us on the Centrelink Employment Services line. If you still don't agree, you can ask us to examine our choice.

To do your business with us, create a myGov account and link it to Centrelink.

You need to show your identity before you declare a payment or service.

When you claim a payment or service, we'll ask you for some documents to support your claim.

If you or your partner stop work, or modification from full-time to casual work we'll require an Employment Separation Certificate from you in some scenarios.

You can ask somebody to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to speak to us, upgrade your information and get payments for you.

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